Faq’s
Shopping Information
Can I return or exchange an item?
Yes, we accept returns and exchanges on accessories or clothing. Unfortunately, cannabis products are non-returnable. Please email Sales@amazolsa.com to arrange your return.
Do you offer same-day delivery?
Yes, same-day delivery is available in Gauteng only. Delivery is charged at Uber Package rates from our Maboneng pickup point.
The cut-off for same-day orders is 9 PM (21:00). When your same-day order is delivered by Uber, you will receive an Uber tracking link so you can follow your delivery.
How much is shipping and how long will it take?
We have several shipping options:
Economy (Pudo): R82 (3–5 working days)
Overnight: R160
Same-day: Charged at Uber Package rates
Can I collect my order instead of having it delivered?
Yes. You can collect your order from our pickup point in Maboneng, Johannesburg — it is our only collection point. Collection hours are 09:00 to 18:00. Choose Pickup at checkout.
What Do i do if receive a defective item?
If you receive a defective item, please email Sales@amazolsa.com with your order details and photos of the product, and we’ll assist you with a replacement or return.
Why do prices vary between products?
Pricing depends on strain rarity, THC/CBD content, cultivation method (indoor vs. outdoor), and brand reputation.
Premium products may offer enhanced effects, flavor profiles, or organic certification.
Have A Question
- We’re here to elevate your experience. Drop us a question and we’ll get back to you with clarity and care
- +27 (0)72 023 0034